Privacy Policy

Thank you for visiting! Protecting your privacy is our top priority. Below, you’ll find detailed information about how we manage and safeguard your data.

1. Access data and hosting

You can browse our website without providing any personal information. Each time you visit, our web server automatically stores a server log file. This file includes details such as the name of the requested file, your IP address, the date and time of the request, the amount of data transferred, and your service provider (access data). These records document your request and are used solely to ensure the smooth operation of our website and to improve our services.

This processing safeguards our legitimate interest in presenting our services properly, which prevails in the context of a balance of interests. All access data are deleted no later than seven days after your visit.

Third-Party Hosting Services

We use a third-party provider to handle hosting and website presentation services on our behalf. This provider processes all data collected during your visit, including data submitted through forms in our online shop. Data is only processed on external servers as described here.

The service provider operates within the EU or EEA, ensuring compliance with applicable data protection regulations.

2. Data collection and use for processing the contract 

We collect personal data that you provide when placing an order or contacting us (e.g., via a contact form or email). Mandatory fields are clearly marked, as this information is essential to fulfill your order or respond to your inquiry. Without these details, you won’t be able to complete your order or submit your request. The specific data collected is evident from the respective input forms. We use the information you provide to fulfill our contractual obligations and address your inquiries. Once the contract is complete, your data will be restricted from further processing and deleted after the statutory retention period, unless you have given explicit consent for continued use or if we are legally permitted to retain it for other purposes, as outlined in this notice.

3. Transfer of data

For the purpose of contract performance, we disclose your data to the shipping company in the scope required for the delivery of the ordered goods. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

Disclosure of data to a shipping provider

If, when or after placing your order, you have given your express consent to us doing so, we disclose your e-mail address and phone number to the selected shipping provider based on that consent, in order to enable the shipping provider to contact you to advise you of the delivery or agree with you the delivery details.

You may revoke your consent at any time by sending a message to the contact option described below or by directly notifying the shipping provider at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

4. Email newsletter

E-mail advertising if you subscribe to the newsletter

By subscribing to our newsletter, you consent to receiving regular email updates from us. We will use the information you provide specifically for this purpose.

You can unsubscribe from our newsletter at any time. Simply click the opt-out link in any newsletter or contact us using the details provided below. Once you unsubscribe, your email address will be deleted unless you have explicitly agreed to further use of your data, or we are legally allowed to retain it for other purposes, as outlined in this notice.

Our newsletter is managed by a trusted service provider that processes your data on our behalf. This provider is located within the EU or EEA and complies with all applicable data protection regulations.

5. Integration of the Trusted Shops Trustbadge

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.

This serves the protection of our legitimate interests in the optimal marketing of our offer that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.
Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

6. Cookies and web-analysis